Thank you for choosing Prachar Bazaar. This Refund & Subscription Policy explains the terms related to subscriptions, renewals, refunds and profile availability. By purchasing a subscription, you agree to this policy.
01 Subscription Plans
Prachar Bazaar offers yearly subscription plans under Basic, Standard and Premium.
Each subscription remains valid for one (1) year (365 days) from the date the payment is successfully completed and the subscription becomes active.
Users will receive all features included in their selected subscription plan during the active subscription period.
02 Subscription Activation
A subscription is automatically activated after a successful payment.
Once activated, the user can immediately access the features available under the selected plan.
03 Subscription Renewal
Users may renew their subscription at any time before the expiry date.
If a subscription is renewed before its expiry, the remaining subscription period will not be lost.
The renewed subscription period will automatically begin from the current subscription expiry date.
Example
Current Expiry Date:
10-Jan-28
Renewal Date:
20-Dec-27
New Expiry Date:
10-Jan-29
This ensures that users never lose any remaining active subscription days.
04 Renewal Reminder
Prachar Bazaar may send renewal reminders to the registered email address or other available communication channels before the subscription expires.
Renewal reminders are intended to help users renew their subscription on time.
However, users are solely responsible for keeping track of their subscription expiry date and renewing their subscription before the grace period ends.
Failure to receive or read any reminder does not extend the subscription period, grace period or profile availability period.
05 Grace Period After Expiry
If a subscription is not renewed before the expiry date, the user's public profile will remain active for an additional seven (7) day grace period.
During this period:
- The public profile will continue to remain accessible.
- The existing QR code and public profile link will continue to remain functional.
- Users may renew their subscription at any time.
- After successful renewal, the subscription will continue according to the Renewal Policy described above.
06 Profile Status After Grace Period
If a subscription is not renewed within the seven (7) day grace period, the public profile will become inactive and will no longer be accessible to visitors.
While the subscription remains inactive:
- The public profile will not be visible to visitors.
- The QR code and public profile link will remain associated with the same profile and will display a profile unavailable notice instead of the active public profile.
- The user may continue to access the account for subscription renewal and available account management options.
- No new profile, public profile link or QR code will be required when the subscription is renewed.
Prachar Bazaar will preserve the existing profile information, including:
- Public Profile Identity
- Profile Information
- Images and Media
- Intro Video (if available)
- QR Code
- Public Profile Link
- Profile Analytics
- Response History
- Notification Balance
- Notification History
- Associated Profile Data
After successful renewal, the same public profile, QR code, public profile link and preserved profile data will become available again according to the renewed subscription plan.
No profile recreation is required after renewal, ensuring continuity of the user's business identity and public presence.
Users may also upgrade to an eligible higher subscription plan without changing their existing profile identity, QR code or public profile link. Additional features available under the upgraded plan will become accessible after successful payment and activation.
07 Refund Policy
All subscription purchases are generally non-refundable after successful payment and subscription activation.
Refund requests may only be considered in exceptional situations, including:
- Duplicate payment for the same subscription.
- Successful payment but subscription activation failed due to a verified technical issue.
- Incorrect payment caused by a confirmed system error.
All refund requests are subject to verification and approval by Prachar Bazaar.
Prachar Bazaar reserves the right to approve or reject any refund request after reviewing the circumstances.
08 Policy Changes
Prachar Bazaar reserves the right to modify or update this Refund & Subscription Policy at any time without prior notice.
Any revised version will become effective immediately after being published on the official website.
09 Contact & Support
If you have any questions regarding subscriptions, payments, renewals or refunds, please contact the Prachar Bazaar Support Team through the official Contact & Support page available on the website.